Legal Information

Last updated: February 3, 2026

Our Privacy Promise

At Mapages, your privacy is paramount. We've built our service with privacy-first principles. Your family memories are yours alone—we never sell, share, or use your data for purposes beyond providing you with our service.

What Information We Collect

• Account Information: Email address, full name, and password (encrypted) for authentication

• Content: Photos, voice notes, text captions, and album organization you create

• Usage Data: How you interact with the app (page views, features used) to improve our service

• Payment Information: Processed securely through Apple App Store or Google Play — we never see or store your card details

• Device Information: IP address, browser type, operating system for security and debugging

How We Use Your Information

• Provide and maintain the Mapages service

• Process one-time purchase payments via Google Play

• Send essential service updates and notifications

• Improve app performance and fix bugs

• Prevent abuse and maintain security

• With your explicit consent: Send promotional emails (you can opt out anytime)

What We DON'T Do

• ❌ We NEVER sell your data to third parties

• ❌ We NEVER use your photos for AI training without permission

• ❌ We NEVER show ads in the app

• ❌ We NEVER access your photos unless required for technical support (with your permission)

• ❌ We NEVER share your content without your explicit consent

• ❌ Photo filters, stickers, and enhancements are processed locally or on-demand only

Data Storage & Security

• Photos and voice notes are encrypted in transit (HTTPS) and at rest

• Stored in secure AWS/GCP cloud infrastructure with industry-standard security

• Regular security audits and monitoring

• Staff access is logged and restricted to essential operations only

• Two-factor authentication available for your account

Your Data Rights

You have complete control over your data:

• Access: View all your data anytime in the app

• Export: Download all your photos and data in standard formats

• Delete: Remove specific photos or delete your entire account

• Portability: Take your data with you if you leave Mapages

• Revoke Sharing: Instantly revoke share links you've created

Data Retention

• Active accounts: Data retained as long as your account is active

• Canceled subscriptions: Data retained for 90 days, then permanently deleted unless you reactivate

• Deleted accounts: Data permanently deleted within 30 days

• Share link analytics: Retained for 12 months

Third-Party Services

We use the following trusted third-party services:

• Apple App Store / Google Play: Payment processing (see their respective privacy policies)

• AWS/GCP: Cloud storage and hosting

• Analytics: Anonymous usage tracking to improve the app

Children's Privacy

Mapages is family-friendly. While we don't knowingly collect data from children under 13 without parental consent, parents can create albums containing photos of children. Parents are responsible for managing what content is uploaded and shared.

International Data Transfers

Your data may be stored on servers in different countries. We ensure all transfers comply with applicable data protection laws (GDPR, CCPA, etc.).

Changes to Privacy Policy

We'll notify you via email and in-app notification if we make significant changes. Continued use after changes indicates acceptance.

Contact Us

Questions about privacy? Use the contact form at mapages.app/contact

Data requests, export or deletion requests can be submitted via the contact form.